The team behind Five Little Diamonds consists of just myself and my eight year old daughter, and we work hard to provide you with an excellent level of service. One of the perks of being a small business is there is a much smaller likelihood of contamination. However, as the Coronavirus gains traction, picking and packing will be done by just myself (in the past my daughter has loved helping to wrap orders, but for the time being this will stop) and I will be sanitising my hands and work area before each shift to prevent contamination of products.
Orders can be placed and will be shipped the following working day via Royal Mail (shipped Wednesday and Friday for international orders), unless a situation of self-isolation occurs, in which case we will further notify you on when you can expect your order to be shipped.
We use Royal Mail, direct from our local post depot (a short walk from 5LD HQ). This limits the amount of human contact we potentially have to just one person, the person we hand our parcels over too. I'd just like to personally thank the team at the Halstead Royal Mail Depot for all their amazing work and strength during this tough time, and enabling small businesses like us to carry on as best as we can.
If you are concerned about receiving parcels in the post, please don't be. Public Health England (PHE) has advised that people receiving parcels are not at risk of contracting the coronavirus.